For Canadian residents, except Quebec
Check what a delayed or cancelled flight may be owed.
A free estimate under the Canadian, EU, and UK delay rules, from what you enter. If you ask us to help and the airline pays you, the fee is 20%. If they pay nothing, the fee is nothing.
- 3 hours
- Arrival delay before the usual minimum is met. Measured at the end of the trip.
- 1 year
- In Canada, claim from the airline within a year of the flight.
- 20%
- Only on money you receive. 30% only if a regulator complaint is what gets it paid.
Canadian amounts, per passenger
Air Passenger Protection Regulations, when the disruption is within the airline's control and not required for safety. Large and small airlines are set by the Canadian Transportation Agency. EU and UK amounts depend on distance instead.
| Arrival delay | Large airline | Small airline |
|---|---|---|
| 3 hours to under 6 | CA$400 | CA$125 |
| 6 hours to under 9 | CA$700 | CA$250 |
| 9 hours or more | CA$1,000 | CA$500 |
| Cancelled, and you took a refund | CA$400 | CA$125 |
What this site does today
- The checker applies the published rules to the flight details you type.
- The claim form saves those details so we can prepare a claim later.
- It does not look the flight up with FlightAware yet. There is no API key.
- It does not email the airline, file a complaint, take a signature, or charge a card.
Quebec residents cannot file with us at launch. We are not a law firm, and this is not legal advice. You can claim from the airline yourself, for free.
You can claim this yourself, for free
The airline, the Canadian Transportation Agency, and the UK CAA all let passengers claim directly. We charge a fee only if you ask us to help and money comes back.
- Canadian compensation guide
- File with the CTA after the airline has had 30 days
- UK CAA: delays and cancellations
- UK approved ADR schemes
- Your Europe: air passenger rights
- EU national enforcement bodies
Airline sites, for their own claim forms: